✅ For travel companies
Sync past trips across devices effortlessly with our new Single-Sign On feature. Customers can enjoy seamless access to their entire travel history anytime, anywhere.
IN THIS ARTICLE:
What are the benefits of Single Sign-On?
How does it work for customers on the app?
How does this work if the customer's email addresses are in the Vamoos Portal?
How does this work for Custom White-Label Apps?
What is Single Sign-On?
Single Sign-On (SSO) allows your customers to use their Apple or Google accounts to log in to the Vamoos app.
By doing this, your customers can associate all their past holidays with their own personal Vamoos account. This means that if they change devices, they can simply click one button and bring up all their past trips associated with their account.
What’s more, if you add the names and email addresses of your customers on the Vamoos Portal, they won't have to enter a user ID and passcode at all! They can simply log in with their Apple or Google account, and automatically download their newest holiday associated with their email address.
If you don’t add your customer's email addresses in the portal, they would sign in with Apple or Google and then load up trips in the usual way using User ID & Passcode
What are the benefits of Single Sign-On?
Single Sign-On (SSO) allows your customers to quickly log in, identify themselves and bring up their content. It makes changing from a phone to a tablet or web browser a seamless experience as it remembers and backs up their trips between devices.
If you have a custom white label app, you can use your OpenID-compatible login as the method your customers use to log in to the app. This hugely simplifies the process for your customers as they will only need 1 set of credentials to access both your website portal and your app.
SSO is just the first step, this move towards a customer-centric system has opened the door to so many exciting upcoming features! Some of these include: Personalisation (the ability to show different flights, documents and activities to individuals on a group trip), the ability to see which individuals on a group trip have logged in to the app and many more.
How does it work for customers on the app?
- On the login screen of the Vamoos app there is now a button saying ‘Sign in with Apple’ on iOS devices and ‘Sign in with Google’ on Android devices.
- Clicking this button opens a pop-up window that will allow customers to log in and authenticate themselves with their existing Apple or Google account.
- Once logged in with Apple or Google, there are a few scenarios:
1. If you have already logged in to any trips on that device, then all these trips will now be associated with that user account.
2: If you have not logged in to any trips yet, you will need to enter a User ID & Passcode to bring up trip information and associate it with that account.
Now that trips are associated with your user account, if you then move to a different device, all you need to do is log in with the same method (Apple or Google), and all your past trips will be shown and the most recent one will be downloaded (with the option to download the previous trips on the new device if you want to)
How does this work if the customer's email addresses are in the Vamoos Portal?
You can also enter the email addresses of your customers alongside their names in the People section
This will mean, that when your customers access their trip information, they will download the Vamoos app, log in with Apple or Google (making sure they use the same email address that you enter on the Vamoos Portal) and their trip will be there ready for them to download, along with any other past trips associated with that email address.
Associating email addresses with your customers in the Vamoos Portal allows a smoother, more secure way of logging in for your customers.
How does this work for Custom White-Label Apps?
If you have your own custom white-label app, you can specify which login methods you’d like on your login screen.
There are a few different options available:
(Recommended) Allow customers to log in with Apple or Google, the same as the Vamoos App. You will still use User ID & Passcode to share trip information with your customers, but they have the added benefit of saving trips to their user accounts.
Integrate with your own OpenID-compatible login. This allows your customers to access the app using the same credentials they use for your website.
You can choose any combination of User ID & Passcode, Log in with Apple and Google or Log in with your own OpenID-compatible login.
- To integrate your own login system with your custom app, it needs to be OpenID compatible (this is the industry standard for SSO). Get in touch at support@vamoos.com for more information on the integration process.
FAQs
- Q: What if I don’t know the email addresses of all my travellers and I only know the lead booker?
- A: Customers can share the trip with others. This means customers can enter the email address of others in their group to share access and they will all be able to log in.
- Q: What if my customer logs in with Apple or Google, but the email address is different to the one they shared with us?
- A: If they log in and find there are no trips associated with their email address, there is a message saying to add an alternative email address to their account.
- Q: What if I don't want to enter the email addresses of my customers in the Vamoos Portal?
- A: If you don’t add the email addresses of your travellers in the portal, nothing will change. You will continue to share trip details using User ID & Passcode. Your customers just now have the added benefit of their trips being backed-up across different devices.
- Q: Can I restrict access to my customers so they can only log in with their email address and cannot use User ID & Passcode?
- A: Yes, if you do not wish to support User ID & Passcode anymore, we can change settings on a per-company basis so User ID & Passcode do not allow access to a trip. Your customers will have to authenticate themselves with Apple or Google to bring up their trip information. If you would like us to do this for your account, let us know.
- Q: I want to add customers email addresses in the Portal, but don’t want them to access their trip information until I am ready. How do I stop them accessing the trip too early?
- A: Simply don’t add your customer's email addresses in the Portal until you are ready to share the trip with them. Or don’t add their email address at all, and just share the user ID & passcode of the trip when it is ready.
If you have any further questions or need help with this, you can contact us at support@vamoos.com.