Vamoos Help Centre

Getting started & creating trips

• Getting started with Vamoos
• General: create your first trip
• Documents: upload travel and destination information
• Locations: add hotels or travel destinations on the map
• Storyboard: add your day-by-day itinerary
• Flights: add details and provide live alerts
• POIs for trips: add points of interest to the map
• Creations: generate a PDF itinerary
• People: add your travellers names
• Messaging: communicate with your clients
• Inspirations: a digital brochure for re-booking and upsells
• GPX Tracks: map out your clients journey
• Posts: share holiday photos in the app
• Photobook: print your digital diary
• Vamoos Connect: our interactive hotel database
• Routes: provide driving routes for your clients
• Multilingual: provide trips in multiple languages
• Personalisation: customise flights, docs and activities for travellers
• Imsert: your AI assistant for stunning itineraries (BETA)
• Actions: perform bulk actions on trips
• Preview: see a preview of your trip
• Filter: create filters to search for trips
• Notifications: send and schedule in-app updates for your travellers

Account settings

• Sign up for a Vamoos account
• Add new users to your Vamoos account
• Add your logo and company branding
• Rename icons in the app
• Change or reset your password
• Edit column preferences in your Vamoos List
• Editing locks
• How to delete a Trip
• Help my Vamoos isn't working!
• Single Sign-On: sync trips across different devices
• Reusing previously used passcodes
• API Documentation

Best practice & top tips

• Top tips for choosing great images
• Creating templates and duplicating Trips
• Send quotes with Vamoos
• Mobile optimise your PDFs
• How to share Vamoos with your clients
• Vamoos Awards 2024
• Best practice for golf travel companies
• Best practice for events

For hotels

• Using Vamoos Stays for Hotels & Accommodation
• General: create your property
• Actions: encourage your guests to take certain actions
• POIs for stays: add points of interest to the map
• Gallery: share images of your hotel
• Directory: hotel information at your guests fingertips
• Daily Activities: advertise your activites
• Vouchers: display local promotions
• Passcodes: allow access to certain features
• Notifications: send and schedule in-app updates for your guests
• Inspirations: promote other properties or activities
• Do Not Disturb (DND): allow guests to set a do not disturb status
• Publisher: create a PDF
• Messaging: communicate with your guests
• Multilingual: provide your property in multiple languages

Webinars

• [WEBINAR] Back to Basics
• [WEBINAR] Map out journeys with GPX Tracks
• [WEBINAR] Time to Level Up
• [WEBINAR] Go Above and Beyond
• [WEBINAR] Integrating Sustainability into Travel Businesses
• [WEBINAR] Unlocking Vamoos Photobook
• [WEBINAR] ChatGPT in Travel: Strengths and Weaknesses
• [WEBINAR] Unlocking the Future of Travel Itineraries: How AI Redefines the Journey
• [WEBINAR] From Booking to Boarding: How to Deliver Exceptional Pre-Travel Customer Service
• [WEBINAR] Finding Harmony: Tech vs Personal Touch in Pre-Travel Communications
• [WEBINAR] Embracing the Golf Boom: Strategies for Quality Golf Trips
• [Webinar] Streamlining Logistics and Communications in School Travel
• [WEBINAR] AI Shortcuts for Travel
• {WEBINAR} New Features for 2024
• [WEBINAR] Maximising Your Vamoos Storyboard
• [WEBINAR] New Portal Launch: Updated Features
• [WEBINAR] Mastering Pre & Post-Travel Communication