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Inspirations: a digital brochure for re-booking and upsells

For travel companies


Inspirations functions as a digital brochure in the app where you advertise new and exciting holidays or upsells to promote rebookings. 



In this article:


Introduction to Inspirations

Creating an Inspiration template

Adding Inspiration content

Linking an Inspiration to a Vamoos Trip

Inspiration notifications and auto-opening

FAQs



Introduction to Inspirations


  • Inspirations is a digital brochure within the app, that you can use to advertise other trips or services you offer


  • When a client returns from a holiday they will be thinking about the next, this is a perfect opportunity to get key information about your other trip/tours in front of them so they book another holiday with you.


  • You can tailor your inspirations based on destination or traveller type, so they only see relevant recommendations 


  • There is also a Contact Us button at the bottom of the screen that connects them straight to you!





Creating an Inspiration template


  • Your inspirations brochure templates are created in the SHARED section in the top menu bar


  • Then go to Inspirations and press the orange Create Inspiration button






  • On the next page, you need to fill in the following General information fields:




  • Label: give your inspiration an internal name to help you find it. For example, name them by the geographic location you are marketing


  • User ID & Passcode: you need to create a unique passcode for your inspiration, as this allows you to send out only the inspiration to prospective clients that have not yet booked with you


  • Contact email & number: enter the contact details you would like your client to be connected to when they click on the Contact Us button on the Inspiration


  • Notification text: here you can write a simple notification as shown above if you plan to make modifications, this will appear as a message on the client’s side. 



TOP TIP: Once completed, press Force Update (shown above) on the inspiration, and this notification will be send to all users that have this inspiration downloaded - a great way to send a mass update to clients!




Adding Inspiration content


  • Now you need to add your inspiration text & images for the brochure


  • Scroll down to inspiration sections and press ADD to add your different sections and give them a name in the section title box. This shows in the top scroll bar on the app (see phone screenshots above)





  • Now press the arrow to the right of the section title to expand it, and press ADD to add as many images and text as you'd like for each section


  • You can add as much or as little text as you'd like in the image description box, but we'd recommend just a few short paragraphs to capture attention but not overwhelm your clients.


  • You can also move sections and images around using the 3 lines to the left-hand side of each content block




TOP TIP: If you'd like to add a hyperlink within the text use the hack 'Command + K' for Mac users and 'Ctrl + K' for Windows users



Linking an Inspiration to a Vamoos Trip


  • Now you've made your inspiration templates, you need to link them to a trip! 


  • Go to your Vamoos List and open up or create a new trip, then from the left side menu, scroll down and select Inspirations


  • You will see a drop-down box called choose inspiration, please select the one you'd like to link to this trip and press save







Inspiration notifications and auto-opening


  • Within the trip, if you leave the period as disabled, your inspiration will show as an icon in the app, but your clients will never be notified of this section or have it automatically opened for them. It will simply sit in the app as an additional section for them to browse


  • However, you can schedule a notification to go through (we'd recommend 3-5 days after the end of the trip) which will also automatically open up the inspirations section for your clients and it will be the first thing they see when they open the app from that time onwards


  • To do this, change the period to your required date & time, and add in a message in the Message Content box


  • This message will be sent as a push notification on the date & time specified and will automatically open up the inspirations brochure for your clients to see






FAQs


  • Q: Can I delete or duplicate an inspiration?
    A: At the moment you cannot do this, but we are hoping to add this in a future update. 


  • Q: How can I categorise my inspiration templates?
    A: We'd recommend making templates based on either destination or traveller type. Segment your bookings by either of these and you can create more relevant recommendations for your clients.


  • Q: Can I add a URL link in an inspiration?
    A: You can add links within the description text and these will be automatically recognised as clickable links on the app



If you have any further questions or need help with this, you can contact us at support@vamoos.com.

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